Brief Introduction to METTLER TOLEDO
Experiencing a hundred years of history and reform, METTLER TOLEDO has gone across a glorious course.
In 1901, Dr. Henry Theobald, the founder of TOLEDO, launched his first innovative store scale in the world with an automatic weight and price display and then it became the largest US manufacturer of industrial and retail scales based in Columbus, Ohio. In 1945, Dr. Erhard Mettler invented the world's first single-pan balance with substitution principle which attracted the world’s attention. Then in 1973, METTLER grandly launched the first electronic precision balance ——PT1200 and aroused a technology revolution of balance in the world. In 1989, the combination of the two industry leaders was the birth of METTLER TOLEDO.
According to the tenet of Quality, Initiative and Innovation, METTLER TOLEDO always dedicates itself to offering the precision instruments and weighing apparatus of excellent quality, as well as the comprehensive technical support services. Looking through the development of weighing and analysis technology around the world, it is not hard to find out that METTLER TOLEDO helps improve people’s working efficiency and contributes to people’s social life with the firm faith and incremental wisdom in professional fields.
METTLER TOLEDO laboratory instruments are used in research, scientific, drug discovery, and quality control labs, amongst many others in the pharmaceutical, chemical, food and cosmetics industries. Our laboratory instruments such as high-precision electronic balances, titrators and thermal analysis apparatus have been the basic ones around the world. In fact, we are a global market leader with the three instrument groups most frequently used in the laboratory (balances, pipettes, and pH meters), and we are a pioneer in the field of Automated Chemistry.
Our comprehensive industrial solutions cover the diverse steps in a host of manufacturing processes. Solutions range from receiving raw materials through various manufacturing processes, in-line process control and end-of-line packaging control, to logistics and shipping. Increasingly, these solutions are fully integrated into the customer's IT environment, helping automate their workflows.
In food retail, our offering for the management of fresh food ranges from receiving and prepackaging, to in-store solutions for self-service departments, deli counters, and checkout terminals. METTLER TOLEDO products can all be networked and collect data at the item level. Our software assists customers with pricing and inventory management, and also provides valuable information for merchandising decisions.
Service & support
梅特勒-托利多在全球范围内拥有38家分公司和销售机构，并在瑞士、德国、美国和中国等国家拥有生产基地。在中国，我们在上海、常州和成都设有运营中心、制造基地及研发中心，并拥有遍布全国的销售及服务网络。我们的METTLER TOLEDO Service服务，响应迅速，并可根据您特殊的业务需求而度身定制，以确保您的投资价值。无论您的业务是在实验室，工厂或食品零售店，我们均有相应的服务方案。服务热线4008-878-989每周6x8小时（周日及法定假日除外）的标准电话服务响应，随时为客户解忧！梅特勒-托利多每一位服务人员都致力于成为客户可以信赖的顾问！
METTLER TOLEDO is a global manufacturer with focused innovation centers in Switzerland, Germany, USA and China, in possession of 38 subsidiaries and sales organizations globally. In China, we established operation centers, plants and R&D labs respectively in Shanghai, Changzhou and Chengdu, networked all over China. To ensure you preserve the value of your investment, we offer METTLER TOLEDO Service with quick response, a unique blend of service offerings designed to suit your specific business needs. Whether your business is in laboratories, industrial plants, or grocery stores, we can offer solutions whatever you are covering. We’re ready to service customers through a service hotline 4008-878-989 eight hours per day from Monday to Saturday (excl. public holidays). Each service personnel of Mettler-Toledo strive to become a trustful consultant to our customers.
ISO9001 Quality Management System certification & ISO14000 Environmental Management System certification, OHSAS18001 Occupational Health and Safety Management System certification
METTLER TOLEDO’s operations in Changzhou & Shanghai obtained the authentication of ISO9001 Quality Management System respectively in 1994 and 1998, in respect that it provided the customers with products and services of high quality and led the company management to standardization and institutionalization. In November of 2000, METTLER TOLEDO Changzhou became the first company to pass ISO14000 environmental management system certification in the weighing industry, and in 2004 to form a RoHS project team in China. Guarding against the pollution of the electronic products, the raw materials have been made best use of and the contamination was controlled to the lowest level from the origin. Regarding the environmental issues as its own responsibility, METTLER TOLEDO is committed to the environmental protection in its business activities, from its operations to the design of its products and use of its technology. METTLER TOLEDO was granted with Occupational Health and Safety Management System Certification in 2008, which guarantees effective control of risk sources, minimization of occupational health and safety risk of stakeholders and continuous assurance of healthiness and safety of internal and external personnel.
Research & development
Metter-Toledo has more than 300 R&D engineers in China who locate respectively in R&D centers in Shanghai and Changzhou. We launch quite a number of new products to the market every year, and at the same time we focus on leading and nurturing a creativity environment in the society. We organize “Creativity Contest” in selected universities every year and provide internship opportunities for university graduates from dozens of countries over the world. We hear customer’s voice and offer employees room for new ideas. R&D creation, environment friendliness and people development have become our competitive edges. We create bigger values through team work and realize a win-win goal through sharing and participation.
METTLER TOLEDO took the lead in founding TOLEDO Education Fund in Changzhou, China, in 1992. It donates 300,000 RMB annually to support social education, not only for the sake of assuming its corporate responsibility, but also for rewarding the care of our society.
可持续发展关系到我们业务的方方面面：从产品设计、产品制造，到向客户销售产品、交付产品，再到产品生命周期结束时妥善处置产品。 可持续发展有助于引导我们为客户、员工、供应商、股东和社区做出正确的决策。 我们希望通过可持续方式管理我们的业务，促进梅特勒-托利多的长期发展。
我们遵循全球报告倡议组织 G4 准则，着眼于对我们最有实际意义的主题。
Sustainability touches all aspects of our business, from designing and producing our products, to selling and delivering them to our customers, and to handling them at the end of their lifecycle. Sustainability helps guide us to make the right decisions for our customers, employees, suppliers, shareholders, and the communities in which we operate our business. We want to manage our business sustainably to position METTLER TOLEDO for long-term growth.
We have followed the Global Reporting Initiative G4 guidelines, with a focus on topics that are material to us.
Our GreenMT program is designed to help save energy and resources. We do this in four key areas:
1. By developing products using our Design for Environment criteria that allow us and our customers to reduce energy usage, material, and product waste,
2. Through energy efficiency projects to reduce energy usage at our sites,
3. In managing our sales and service fleets to reduce our fuel consumption, and
4. By reducing the environmental impact of our resource consumption, especially in processes related to cooling and internal packaging.
Our goal is to reduce our carbon footprint by the end of 2020 by 20 percent (relative CO2 emissions per net sales compared with 2010) and at the same time realize financial benefits. Based on our performance so far, we believe we are on track to meet this goal.